Qwest QW5805 User Manual download pdf (Page 16)

Additional information

Troubleshooting

Problem Suggestion

I get noise, static,

or weak signal

even when I’m

near the base.

• Other electronic products can cause interference with your cordless phone. Try installing your phone

as far away from these types of electronic devices as possible: radios, radio towers, pager towers,

cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other

cordless phones.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone

while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)

into a different location. If this solves the problem, re-locate your phone or modem farther apart from

one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a

low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service.

Contact your local telephone company (charges may apply).

I hear other calls

while using my

phone.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you

still hear other calls, the problem is probably in your wiring or local service. Call your local

elephone company.

I hear noise in

the handset, and

none of the keys

or buttons work.

• Make sure the power cord is plugged in.

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Qwest QW5805 User Manual Page 16